There are different information shown based on the status of the microchip you are looking for. This article will help you understand the search results better:
Pet Owner Unregistered - this means that the microchip is NOT yet registered with any database. Click the “Register Now” button to proceed with processing your registration.
Microchip registered - No owner details held - this means that the microchip is registered in the SmartTrace database however, it doesn’t have any information. This is normally what you will see when you recently bought your pet from a breeder or got it implanted. Click on the “Proceed” button to start processing your registration.
Microchip details registered - this means that the microchip is registered with keeper details. This is normally what you will see if you adopt or take over the keepership of a pet. To make sure that your pet is registered to you and avoid duplicate registration, please log into your account and check under the “My pets” section. Once confirmed that you need to register it yourself, click on the “Proceed” button to process the microchip transfer.
Microchip found - this means that the microchip is registered with a different database. You will need to contact the current database first to request for a transfer to a different database to register the microchip on SmartTrace.